The Dashboard shows you all the information so you can keep track of your usage. It is divided into Usage, Billing, Documentation, and links to contact us.

Usage

Here you will find your API key, sample codes, monitoring tools, and usage statistics such as credits used, concurrency, failed requests, your current plan, and the end date of your billing cycle.

Billing

In this section, you are able to see your current plan, the end date of the current billing cycle, as well as subscribe to another plan. This is also the right place to set or update your billing details, payment method, view your invoices, manage your subscription, or cancel it.

Here you can also renew your subscription early, in case you run out of API credits sooner than planned. This option will let you renew your subscription at an earlier date than planned, charging you for the subscription price and resetting your credits. If you find yourself using this option regularly, please reach out to us so we can find a plan that can accommodate the number of credits you need.

Documentation

This will direct you to our documentation – exactly where you are right now.

Contact Support

Direct link to reach out to our technical support team.

Contact Sales

Direct link to our sales team, for any subscription or billing-related inquiries.

If you believe that your API key has been exposed to a third party, it is very important to generate a new one. To do this, click your email address in the bottom left corner of your Dashboard, then ‘Manage API keys’ and finally ‘New API key’. Copy the new API key and replace the old one in your scraping setup.

You can see your overall usage, the total of credits used in the current monthly cycle as well as your current concurrency usage in the ‘Monitoring & Stats’ part of your Dashboard. For more detailed information, you can download a domain report by clicking the small download button in the top right corner of the ‘Monitoring & Stats’ window of your dashboard.

The domain report includes which domains were scraped on which date, the parameters used and the credit consumption per domain per date. It also includes the number of canceled and failed requests on each scraping date.

If you would like to find out how to monitor your account usage and limits programmatically, please visit the Account Information page.

You can delete your ScraperAPI account by going to your Billing Page. Then click ‘Request account deletion’ in the top right corner. You will receive a confirmation email once your account has been successfully deleted.

You can download all previous invoices on the Billing Page. On the Billing Page, click ‘View billing history’ in the top right corner. Your invoice history will show up in a popup window. Then click download on the invoice you would like to view.

If you want to receive billing information related to your ScraperAPI subscription to an additional email address, you can add it by clicking ‘Edit billing address’ in the top right corner of the Billing Page.

Add or change your billing address by clicking ‘Edit billing address’ in the top right corner of the Billing Page.

Add or update VAT number by clicking ‘Edit billing address’ in the top right corner of the Billing Page, click the billing address and input the VAT number.

We accept credit cards and Paypal. For Enterprise accounts we can also arrange for other methods of payment.

To add or change the payment method used for your subscription, go to the Billing Page and click ‘Edit payment method’ in the top right corner.

To cancel your subscription, go to the Billing Page and click ‘Cancel subscription’ in the top right corner of the page. This will schedule the cancellation upon the next renewal date, you can continue using any remaining credits until the end of the cycle and will not be charged again.

If you require an immediate cancellation and/or refund, please create a support ticket: Contact Support.