What happens if I run out of credits before the end of my current subscription?

• Student, Hobby, Hobby Legacy, Startup, Business, or Professional monthly plan.

Starting November 4, 2025, you will have two options if you reach 100% of your credit usage before your plan renews:

1. Auto-Upgrade: You can seamlessly upgrade to the next plan tier, which often provides a better price-per-credit.

2. Get a Custom Plan: If a standard upgrade isn’t the right fit, you can contact our support team to create a custom plan tailored to your needs.

• Hobby, Startup, Business, or Professional annual plan.

Starting at your next renewal, if you use all your annual credits before your year is over, you will have new, more flexible options. Instead of the old auto-renewal, you can choose to:

1. Re-subscribe to Your Annual Plan: Start a new 12-month plan on your upcoming billing date to get a fresh batch of annual credits.

2. Upgrade to a Higher Monthly Plan: Move to a flexible monthly plan that better suits your new usage level.

3. Talk to Us: Contact our support team to discuss a custom solution.

• Scaling monthly or annual plan.

Starting November 4, 2025, you have new options for when you run out of credits. On January 5, 2026, these new options will fully replace the old "Renew Now" and "Auto-Renew" features.

1. Continue with Pay-As-You-Go: A pop-up will give you the option to continue service by using extra credits at a fixed, predictable rate.

2. Contact Your Sales Representative: You can get in touch with our sales team to discuss a custom enterprise plan.

• Enterprise or Custom plan

Starting November 4, 2025, we're introducing a Pay-As-You-Go model. On January 5, 2026, this new feature will replace the old "Renew Now" and "Auto-Renew" options. If you reach your credit limit mid-cycle, a pop-up will allow you to continue using extra credits at a fixed, predictable rate.

• All Plans

Users who registered before November 4, 2025 will continue to have access to the auto-renewal feature until January 5, 2026.